Customer Zone and Support
The success of ICO Solutions relies upon a dedicated personnel and support team. Each telephone and email request we receive from you is stored in a central system. Once your initial request is received, a ticket is created, prioritized, queued, and subsequently processed as per the terms of the service agreement in effect.
Annual support contracts provide for regular updates as well as technical support by phone or email.
Don’t hesitate to call our technical support team toll-free at 1-877-636-8383, any working day, between 8 a.m. and 4:30 p.m. 24/7 service is also available for emergencies.