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COVID-19 ― Message From ICO Technologies Inc. Regarding the Actions Taken to Address the Current Situation
As the coronavirus (COVID-19) epidemic continues to surge worldwide, the health and safety of employees and communities have top priority.
Following the recent measures announced by the authorities, ICO Technologies was designated as an essential service provider. As such, our organization has deployed a business continuity plan to allow essential services to be carried out. The plan includes measures such as teleworking for all of our employees as well as suspending travel and face-to-face meetings for an indefinite period. Given the current context, our offices will be physically accessible only to designated emergency staff members.
Our main concern at the moment is to continue equipping you with the tools required and to maintain the required level of service. To this end, a number of guidelines have been established:
• Our customer service and technical support departments remain available, and we will continue accepting requests via email or telephone. 24/7 service is maintained.
• We have cancelled movement of staff and colleagues. In the same token, we encourage remote interventions.
• Our professionals will continue conducting training activities and carrying out your implementation projects using our teleworking tools.
• We offer several options for our customers, including online training and a number of networked components to keep operations functioning.
Contact us for more information (1-877-636-8383 or firstname.lastname@example.org).
Tailored to your needs
Optimize the management of your processes with our emergency, security and HR software packages! Whatever the nature of the organization, we will provide you with a solution that is tailored to your needs!
You are unique and we certainly understand that!
Accordingly, we propose a customized integration plan and help you at every stage of your project. Be confident that we’ve got your back, from day one until you stop implementing the software!
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Look at our selection of applications with one of our experts and find out how our software solutions can be aligned with the requirements of your business sector and those of your organization!
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Because we want to offer you the best possible customer experience, we have created a portal for the exclusive use of our clients. This doorway lets users obtain the support that’s necessary, access relevant documents and also share comments.
- We are very pleased to have received the Award in the category of employer of choice at the 2020 Gala Distinction organized by the Chamber of commerce and industry of Shawinigan. We are particularly proud to have won this award, as it recognizes all the accomplishments and efforts made in recent years to create a […]
COVID-19 ― Message From ICO Technologies Inc. Regarding the Actions Taken to Address the Current SituationCOVID-19 ― Message From ICO Technologies Inc. Regarding the Actions Taken to Address the Current Situation Dear clients, As the coronavirus (COVID-19) epidemic continues to surge worldwide, the health and safety of employees and communities have top priority. En réponse auxFollowing the recent measures announced by the authorities, ICO Technologies was designated as an essential […]
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The most comprehensive and flexible solutions available today!
Since 2001, ICO Solutions specializes in designing and implementing integrated custom applications. Whatever the nature of the organization or the scope of the project, our solutions are perfectly aligned with your business requirements.
Our innovative software solutions are designed by IT experts working hand-in-hand with emergency, security and management specialists. This collaboration enables us to offer smart, adaptive and competitive tools.
Our modular software can be used as standalone systems or as fully adapted or combined systems to form complete solutions meeting all your needs.
Our project management team will help you at every stage of your implementation project: planning, deliverables management, passage and implementation plan, change management, client assistance and after-sale support.
A tool that’s exclusive to ICO!
The INNOVA ONE and INNOVA WEB platforms make it possible to customize your tools and allow for thriving software developments. Thanks to these frameworks, we can offer you software with key benefits such as stability, adaptability and advanced capability.